John Manderfeld is a 45-year veteran of the lodging industry and a Certified Hotel Administrator (CHA) as recognized by the Educational Institute of the American Hotel & Motel Association. His career includes eleven years in food-and-beverage operations and sales with Westin Hotels and Resorts and the position of vice president for two major hotel development and management companies.
As vice president food and beverage for Metro Hotels, Mr. Manderfeld was responsible for more than 40 restaurants, cafes, nightclubs and lounges. As regional vice president of operations for Mariner Corporation, Mr. Manderfeld was responsible for 12 hotels with 2,200 employees, 3,270 rooms and a total asset value of $210,000,000.
Mr. Manderfeld served for three years on the Advisory Committee for Orange Coast College’s Hotel and Restaurant School, advising the college on curriculum, intern programs and other academic issues. He currently is on the hospitality advisory committee for Santa Rosa Junior College, Santa Rosa, California. He has been a public speaker and seminar presenter for colleges, universities and the lodging industry’s most prominent trade associations, including the Texas Association of Hospitality Accountants, Western Lodging Show, the California Lodging Industry Association (CLIA), the California Department of Education and California Lodging Expo and Conference.
In December 2004, the California Department of Education Home Economics and Technology (HECT) group awarded John Manderfeld its annual Business & Industry Friend Award for his three years of work as a speaker at HECT events and assistance developing high school curriculum.
He has been a member of the Board of Directors for the California Lodging Industry Association (CLIA) from 1996 through 2000 and from 2003 to the present. Mr. Manderfeld was a member of CLIA’s Executive Committee from 1997 through 1999, serving first as vice president, then as the association’s president in 1998. In 2009, he was again elected to serve as the association’s secretary and elected in 2010 to serve as its vice president, president in 2011 and 2012 and treasurer in 2014 and 2015. He has chaired CLIA’s executive committee, Internet and technology committee, membership committee, long-range planning committee, nominating committee the bylaws/standard operating policies committee, education committee, government Affairs Committee and various special ad hoc committees. He has also served for two years as president of the Independent Lodging Industry Association (ILIA) representing more than 4,000 hotel owners and continues to serve as board member today.
Mr. Manderfeld also served as a member of the California Hotel & Motel Association’s allied member committee and education and training committee. In 2002, he was selected as co-recipient of the California Lodging Industry Association’s Chairman’s Award in recognition for his contribution to the lodging industry and the association. He now serves on several committees, including the government affairs committee. Mr. Manderfeld also serves on the board of directors of recently formed Independent Lodging Industry Association, a national association of independent lodging investors.
As a trainer and technical author, he has developed numerous training programs and procedural manuals on the subjects of hotel supervision, financial controls, sales, marketing, risk management, product specifications, property operations and customer service.
“Success is the sum of small efforts repeated day in and day out.” –Robert Collier, American writer