Time & Contact Manager®

Marin Management, Inc. developed Time & Contact Manager® (TCM®) with the help of the software developers of one of the leading companies for providing tools to improve workplace productivity, Uptrends Management Software, Inc. With the help of TCM® software, we are able to achieve sales productivity that outpaces the competition.

After a new hotel startup or takeover, an MMI staff member installs and trains key hotel managers and salespersons on how to use TCM® to improve hotel administration and sales results. We then provide each hotel with thousands of sales leads and qualified sales prospects. Our sales database currently includes more than 21,000 travel agents, 14,000 travel-agent e-mail addresses, 1,700 professional meeting planners, 1,100 travel club offices. 400 association executives, 20 travel consortia, 1,200 corporate travel managers, 90 incentive travel managers, 800 tour operators, 200 tour wholesalers and more than 10,000 other government and corporate executives managing travel.

Next, we use TCM to monitor each salesperson’s sales productivity. Besides being a great resource for new hotel business, this unique software allows salespersons to submit detailed up-to-the-minute sales reports with just a few keystrokes.

TCM® helps manage sales documents and e-mail messages while providing for improved security of confidential sales information. TCM® also facilitates the transfer of sales leads among our many hotel sales professionals. MMI has installed TCM® in more than 50 hotels typically yielding 50% to 100% improvements in sales performance.