Director of Business Services
Ms. Monroy oversees the technical infrastructure for the company’s managed hotels and restaurants, including online training and management resource sites, electronic retention of hotel documents, hotel e-mail accounts, client billing and the hotel team-member forum. She also oversees Destinations Site, Marin Management’s online marketing tool for hotels and Sales Central, the online sales management program owned by the company. Additionally, Ms. Monroy administers much of the recruitment process for bringing talented hotel professionals to the company. She also administers online reporting from hotels and Client Site, Marin Management’s communication tool for hotel owners. Ms. Monroy is fluent in Spanish.